Career Opportunities with Chick-fil-A Daphne

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Careers At Chick-fil-A Daphne
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Director of Operations

Department: Management
Location: Daphne, AL
  • Co-creates with the Operator and Executive Director of Operations the long-term vision for profitability, sales and growth
  • Leading and overseeing the coordination of all aspects of restaurant operations
  • Ensures customer satisfaction at all times
  • Engages in immediate problem resolution and short-term plans to correct critical issues
  • Drives financial performance and provides feedback to leadership and suggest operational

actions required to achieve financial targets

  • Manages the budgeting, forecasting, and financial analysis for the restaurant:
      • establish and posts daily sales goals to the team
      • tracks and charts sales, labor and productivity of each day-part daily
      • reviews the IPO and works with executive team to improve where needed
      • establish project budgets to assist managers with proper decision making
  • Maintains cashier accountability log and daily cashier reports
  • Monitor food cost and manage waste
  • Promotes unity among all team members and leadership through effective and timely communication.
  • Coaches and mentors team members
  • Prepares leaders to speak intelligently about processes, best practices, and the business
  • Analyzes quarterly CEM reports
  • Drives continuous improvement

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